Return Policy

Creme and gold ribbon wedding cake.

An online receipt or packing receipt dated within 30 days is required for ALL returns and exchanges.

Customer understands that orders typically take a minimum of 10-14 BUSINESS Days to receive. Questions regarding order status or returns must be directed to the affiliate web site from which you placed your order.

ALL returns subject to affiliate web site's return policy.
The customer is responsible for all shipping charges.

We are in no way responsible for items lost or damaged during shipping.
The customer is strongly advised to insure their returns.

PLEASE NOTE: This is A Real-Time E-Commerce Web Site

All purchases made through this web site directly, or via this web site on one of our affiliate's web sites, are real time e-commerce purchases. As is standard with other e-commerce web sites, orders are put into production ONLY after the purchaser's credit card has been successfully charged for the amount of the order. If there is a problem with the card, the purchaser will be notified. At the time the order is placed, before any items are placed into production or packaging, the purchaser's credit card is charged.

Some items cannot be returned if opened, including music and collectibles. All items are subject to a 20% restocking fee. Refunds are issued upon receipt of merchandise in brand new condition, minus restocking fee and shipping. Other restrictions may apply.

Holiday and seasonal merchandise on clearance at time of return will be refunded at the current clearance price.

All other returns or exchanges — including those without receipt — will be handled on a case-by-case basis.

Merchandise that has been worn, used or altered will not be accepted for return or exchange.

Damaged/defective merchandise must be received before a replacement item will be shipped. Up to 30 days after purchase, we will repair or replace your defective merchandise.


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